Title: Technical Assistant Engineer (Internship,Beijing)
Department: Lenovo Services Technical Support Centre
I. Key Responsibilities:
Knowledge Base Management
Lenovo Service department has developed a Knowledge Base platform to share solutions and important technical announcements with worldwide Authorized Service Partners. The Knowledge Base content is periodically updated and monitored in order to provide effective troubleshooting means to Lenovo engineers as well as a centralize source of technical knowledge for all employees.
Develop/ Update English Knowledge Base documentation.
Translate Chinese documentation into English.
Reproduce technical issues and create relevant attachments (screenshots) for Knowledge Base documents
Monitor Knowledge Base usage; collect inputs from World Wide customers and feedback to related teams regarding the performance and enhancement of the management system.
Compute and evaluate Knowledge base performance metrics.
Training design and delivery
Lenovo training team aims to provide high quality training materials covering Lenovo new products as well as the latest technology in the PC world. In order to do that, advanced software applications, deep understanding of the technology and high creativity are the main features of the team members.
Support Training team in the development of the training materials and the usage of related software tools.
Use creative skills to develop and enhance the layout techniques, illustrations and animations used in the training materials.
Work with a wide range of media
II. Requirements:
Qualifications
Bachelor or Master Degree in English or Engineering, preferably Computer Science, Electronics or Telecommunications.
Currently enrollment in the university, preferably in the last year of Degree or completing the Degree Thesis Work.
Language requirements
Fluency in Writing and Reading English.
Intermediate in Oral English
Competencies
Strong background in Computers and software applications;
Deep knowledge in Microsoft Office (Excel and Word) and software applications. Experience with graphic design and illustration software programs is a highly appreciated.
Ability to perform a broad range of activities
Consistently approaches work with energy and a positive, constructive attitude
Responds positively to feedback
IV. Career Development
Exposure to English working environment in one of the most important Chinese multinational companies.
Great opportunity to participate in the implementation and enhancement of a worldwide project.
Gain experience in working and cooperating with people of different teams and qualifications.
Improve the communication and interaction skills
Gain new technology and software skills.
Remark：
Workday Minimum 3 days/week, Minimum 3 months
Work place: Shangdi Haidian District ,Beijing
Please sent your resumes to CCHR@Lenovo.com Remark:Technical Assistant Engineer (Internship)
Job Title：Web assistant (Internship, Beijing)
Key Responsibilities:
1、Regular website testing, keep record of all bugs and push related teams for debugging
2、Proofread all web content to ensure high quality
3、Finish web content upload in limited time
4、Assist with the daily operation & analysis
Requirements:
1、Bachelor or Master Degree in English or Engineering, preferably Computer Science, Electronics or Telecommunications.
2、Currently enrollment in the university, preferably in the last year of Degree or completing the Degree Thesis Work.
3、Both familiar with system/website testing, proficiency of English required.
4、Good Excel and Power point skills.
Please sent your resumes to CCHR@Lenovo.com Remark:Web assistant (Internship, Beijing)
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