微软全球技术中心面向2011届的应届生大规模招聘技术支持工程师职位，请感兴趣的同
学以“姓名+学校+应聘职位”为标题将简历发送到joinms@microsoft.com.

全球技术支持中心介绍：
微软亚太区全球技术支持中心（APGC CSS）是微软为个人用户、开发者、IT 专业人员
到合作伙伴和企业级合作伙伴提供全方位、多元化的服务和技术支持的部门, 目前拥有
覆盖亚洲各地区的专业技术组织工程师八百余人。一个优秀的技术支持工程师应该具备
如下基本素质：技术精尖、耐心细致、善于交流、并善于释放压力、善于应对客户提出
的紧危情况、不断充电以保持技术不断更新；而一个专家级工程师需要有开发方面的能
力去发现我们产品源代码中的漏洞并且反映给微软的产品组；另外由于这些专家级工程
师们还需要面对客户甚至与客户一起工作，因此公司还要求他们具备有效的客户沟通能
力和应变能力，能够借助各种资源，在工作中追求精益求精。我们真诚地欢迎对微软相
关技术感兴趣并拥有创新精神的您加入我们，成为微软的一员！

职位名称：技术支持工程师
工作地点：上海
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You will represent Microsoft and communicate with corporate
customers via telephone, written correspondence, or electronic
service in regard to finding solutions for technically complex
problems identified in Microsoft software products. Solve highly
complex level of problems, involving broad, in-depth product
knowledge or in-depth product specialty; may include support of
additional product line
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