去过售后,因为机器比较老了,实在是搞不定。
64位win7专业版,cpu i5 3320m,集成hd4000,10g内存,128g 浦科特ssd。原来一直使用没问题,近期没装新软件。
近两个月开始出现频繁的蓝屏(每天使用1-2小时,蓝屏5-6次),每次都是124错误。重装了正版win7 64专业版,在微软官网更新所有win7补丁,重装官网最新驱动,然后。。。还是频繁死机,大部分是在用chrome打开视频的时候,不时也有刚登陆windows就蓝屏。但其他时间只要不运行chrome或者大型软件,也能连续正常运行很常时间。
看了下cpu风扇温度,大都50-55度。不知道是不是cpu的问题?
以下是部分dmp的信息
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007b77028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040150, Low order 32-bits of the MCi_STATUS value.
ADDITIONAL_DEBUG_TEXT:
Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.
FAULTING_MODULE: fffff8000401b000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUGCHECK_STR: 0x124_GenuineIntel
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
fffff880`0476fbb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt+0x93ea0
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: hardware
IMAGE_NAME: hardware
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
---------
附件(36KB) dmp.7z--
FROM 106.121.163.*