Customer Support Engineer I (Intern)
Challenging work at an open-culture, profitable, cutting-edge technology
company, headquartered in Orlando US is available for talented people who
genuinely care about customers: We are looking for cream-of-the crop
candidates with both strong web development and server administrator skills
to be a part of our team.
* Are you the go-to person for your company's most challenging issues?
* Do you love to "teach a man to fish" and take time to teach others how to use
technology and solve its problems?
* Do you get frustrated by bureaucracy that keeps you from getting work done
and making customers happy?
* If so we should talk. We're building a world-class company and need more
people like you.
About Voxeo
Voxeo's mission is to make it easy for anyone to create and deploy voice
applications that can run on any home, mobile, office, or VoIP phone. Leading
analyst firm Gartner says Voxeo is part of a select group of companies that
"will have a business impact on the future of IT". Voxeo is a profitable, pre-
IPO, international, employee-owned, Internet software company. Our
technology is at the cutting edge of Voice over IP (VoIP) and web 2.0
applications, standards, and mashups.
We want to revolutionize the telephone industry and are doing so every day.
We run the world's largest voice application developer community (over 30,000
members to date) and have hundreds of enterprise customers in fields
including telecom, consumer services, healthcare, retail, government, and
more.
At Voxeo we focus on building a team of incredible people and making our
customers extremely happy. We work hard, but we believe in balance. We have
numerous perks and benefits, including the best health insurance in Florida,
incentive stock options, free snacks and drinks, an employee football team,
catered lunch on Fridays, and poker and movie nights.
Voxeo employees work in our 100% cubicle-free open-environment office on
the 20th floor of The Plaza ? downtown Orlando's newest office building. Our
culture is just as open as our office. Voxeo employees are encouraged to ask
for help from and offer help to anyone at any time. Our culture comes from
our roots in Silicon Valley, where many of us helped start and build companies
including Netscape, Yahoo, TellMe, and OpenWave.
Voxeo is built on a spirit of entrepreneurship. Many of our employees have
previously founded other successful tech companies, and you will work
directly with Voxeo's co-founders on a daily basis.
Responsibilities
* Dedicate yourself to going above and beyond the call of duty in the pursuit
of 100% satisfaction by providing the best customer service in any industry.
* Serve in an elite team of dedicated advocates, whose primary role is looking
out for the customer's best interests at all costs.
* Master the development and deployment of next-generation Interactive
Voice Response development technologies, under the direct tutelage of the
definitive experts working at Voxeo.
* Apply your acquired skills to helping customers solve challenging problems,
and develop strategies for large-scale, high volume telephony deployments.
Requirements
* Superior communications skills in both the written and verbal mediums are
an absolute requirement: Only the best of the best need apply.
* Proficiency in working with a variety of webservices (REST, SOAP, WSDL)
* Proven experience in PHP, Python, JSP, or .NET, and a strong background in
client-side scripting.
* Proficiency in web server deployments, configuration, monitoring, and
administration.
* Must be a self-motivated individual with a strong desire to learn new
technologies as needed.
* Familiarity with VoIP, and SIP messaging protocols and technologies.
* Strong desire to challenge yourself in addressing unique problems by using
creative solutions and outside-the-box problem solving skills.
公司地址： 海淀区上地中关村软件园孵化器２C座2272室
公司网址：
http://www.voxeo.com有意向的同学请发送中英文简历到：xshao@voxeo.com 和 mzhang@voxeo.com
有问题可以站内，因为不经常上线，所以可能忘记回复，请见谅！
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