FunPlus  Game is looking for French Game Operator for Facebook and Mobile Platform.These roles will be in charge of administration of FunPlus game fan page, CS channel and serves as primary generalist for our global Operation team with multiple skill focus on CS and Community , be the bridge between players and game studio for user questions, fan page promotion and point of contact with game studio.
  
Working Relationships:
- Within Operation Dept: Game Operation Lead and Game Operators within the team of each language
- Inter Depts: Game Studios , Marketing
  
Duties and Responsibilities:
- To work with team members on both Customer part and Community as below,
  
Customer support part:
- To help and solve users reported questions from CS channels and report to game studio
- Manage and collect users’ feedbacks from CS channel
- Report for major questions and key CS metrics tracking
Community part:
- Manage most day to day outbound communications and key metric tracking
- Create and maintain communications calendar including cross promotion among games
- Fanblasts – write, post and manage international page management –scheduling communications with remote staff
- Create and administer surveys & share results to studio
- Contests - end to end creation and management
- Events: work and support all studio live events
- Translation: for each patch of new version to make the wording right and polished
- Market research: be the market expert of your region, and bring exactly information for mobile and web marketing channels
  
Desired Skills & Experience:
- Fluently in French
- 1 year and above experience in Customer Service, Community management from gaming or FMCG industry, preferable with Social Gaming experience
- Computer skill with office and Photoshop
  
Contact:
Email: linshuang.zhou@funplus.com
Website: www.funplus.com
  
  
FunPlus Game (www.funplus.com) is an US-China based game company whose target areas of growth primarily focus on Europe and North American market. Our games cover multiple platforms such as Facebook, IOS and Android. Every day, millions of people around the world play our games with their friends and family. Our signature game has over 5 million DAU on Facebook, and ranked as Top 1 among all Asian game companies on Facebook platform. You may enjoy your journey on playing our games of Family Farm, Royal Story, Family Farm Seaside, and Slots.  
  
Our founding team consists of serial entrepreneurs and Silicon Valley veterans, and we already have a superb team. We believe only GREAT people make GREAT things. People are always the most valuable asset to us. We have offices and teams in Beijing, Xi'an, Bay Area, Canada and Pakistan.
  
History of some milestones at FunPlus,
  
May 2010, FunPlus was founded in China and the US
October 2010, first game Family Farm launched in VZ network, Germany
June 2011, Family Farm launched in Facebook
November 2011, FunPlus raised record-breaking funds in Series A round
January 2012, 3+ Million DAU in Facebook, “WOW” top1 among Asia gaming companies
December 2012, Family Farm Seaside launched in App Store
February 2013, Royal Story launched in Facebook
April 2013, Family Farm Seaside launched in Google Play
July 2013, 6+ Million DAU across platforms
March 2014, FunPlus Raises $74 Million in Massive Mobile Gaming in B Round
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