Job Responsibility
1. Preparation and setting up of dashboards, tools and communication equipment in MCC room including administration of knowledge database (e.g. MCC Wiki and Jam infrastructure maintenance and content documentation)
2. Facilitate weekly staffing and resource scheduling in MCC. Responsibilities include monthly planning of resources with the different AGS team leads and managers and updating staffing schedule and other documents as needed.
3. Support end to end engagement review process, trigger the engagement status, document final proposal. Set up the PERC meetings, create PERC activity in CRM, and monitor the action items from each PERC session.
4. Process rollout and change management, collaborate with topic owners to streamline/optimize processes
5. Support overall MCC Operations by scheduling meetings and keeping minutes,  update of MCC weekly and monthly reports, facilitate MCC feedback and survey forms and internal communications (e.g. MCC announcements, etc.)
6. Mentoring of the rotation team members regarding Engagement Support processes, tasks and responsibilities.

专业要求: IT专业背景均可
要求2016毕业本科或硕士，实习6个月，每周4天，实习补助200/day
发送邮件至alvin.yang@sap.com
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FROM 106.120.93.*