Advent是一家金融软件开发公司，公司于1983年在美国加州旧金山成立，并于1995年在美国纳斯达克上市，主要客户为欧美的基金公司、资产管理公司、投资顾问公司等。Advent在全球拥有超过 4,600家客户，无论是为世界各地投资者服务的全球对冲基金，还是管理着几亿美元资产的投资管理公司，Advent 成熟的业务应用软件都可以满足其投资管理需求，以过硬的技术产品确立了自己在金融科技领域的全球领先地位。
公司目前在全球有1000多名员工，北京研发中心将近200人，公司紧邻东直门地铁，地理位置优越，并致力于为每一名员工提供：
1. 完善的薪酬福利（国家法定五险一金，员工本人及子女补充医疗，多于国家法定的带薪年假及带薪病假）
2. 舒适的办公环境，团队氛围和谐
3. 多方位的培训，国内外学习机会
4. 丰富多彩的员工活动
5. 人性化管理，work-life balance
  
目前在招岗位为：Client Support Specialist，类似于运维工程师、IT支持工程师、技术客服专员，主要工作内容是对接海外客户，通过电话或邮件解决产品应用过程中的技术问题，主要要求：
1. 善于快速学习新知识
2. 具备一定的技术基础（数据库MS SQL Server、store procedure）
3. 具有客户服务意识和出色的沟通表达能力
4. 具有基本的英语口语沟通能力
5. 懂金融投资相关知识会加分
6. 性格乐观、积极、主动

薪酬: 年薪15W-25W(最终薪酬取决于应聘者的技术水平、年限、综合工作素质)
简历请投递至atan@sscinc.com，投递格式：姓名-应聘职位-工作年限， 如李明_C++_5年
【请务必在简历中注明期望薪酬】

详细职位要求如下：
Job Responsibility：
-    Provide high level and fundamental technical support by phone and via email
-    Provide functional and technical support for internal teams such as Professional Services staff working on client implementations
-    Identify and interpret client needs and determine appropriate action
-    Interpret and validate technical issues, follow-up and test solutions
-    Create and maintain all communication related to client issues including:  defect and change request submission, status memos, logging of support incidents, and procedural or operation documentation
-    Work closely with developers and QA in the design and testing of new releases
-    Provide extensive, detailed instructional documentation externally and internally
-    Absorb and stay current with changes to both the financial and technical global arenas

Technical Requirement：
-    2+ years supporting or implementing complex enterprise level software applications
-    Solid working knowledge of a Windows Server environment is required
-    Prior experience with MS SQL Server maintenance, MS SQL language and store procedure is required
-    Knowledge of programming, scripting and automation experience is preferred
-    Prior experience of Unix or Linux environment is preferred
-    Working knowledge of networks, system architecture, database (Oracle, MySQL), preferably as a System Admin or Database Admin, is a plus
-    Knowledge of MS SQL Reporting Service is a plus

Other requirements：
-    Excellent written and oral English communication skills with a strong attention to detail are required
-    Proven aptitude to learn complex technical, financial and theoretical information in a timely manner is required
-    Superior troubleshooting and analysis / resolution skills are required
-    Strong client focus and ability to manage and exceed customer expectations is required
-    Ability to understand and convey client business requirements to escalation and/or development teams is required
-    Proven skills in working in a self-directed fashion with a commitment to follow-up and issue resolution are required
-    Ability to prioritize and manage multiple, complex issues is required
-    Knowledge of fund accounting/portfolio management systems, financial services and/or back office operations and reporting is strongly preferred
-    Must be an effective team player, independent, a self-reliant contributor and willing to share
-    Prior experience in a client service role is preferred
--
修改:advs FROM 114.251.245.*
FROM 114.251.245.*