【可远程线上办公】
【感兴趣的话请将简历发送至qihu@redhat.com,并注明岗位编号85175】

The Red Hat Global Support Delivery team is looking for a Technical Support Intern with good communication skills to join us in Beijing, China. In this role, you will learn from our team while working in a multicultural environment. You’ll also have the opportunity to study Red Hat Certified Engineer (RHCE) technology and get the certificate.

Primary Job Responsibilities

Verify, organize, and update customer contact information
Guide customers on registering and using the Customer Portal
Answer customer‘s basic questions about the Red Hat subscription model
Support customers on basic issue of using Red Hat Enterprise Linux (RHEL)
Call back customers to track and confirm the current status of the submitted technical issues

Required Skills

Currently pursuing a degree in computer science or related major
Good communication skills in English at CET4-level
Enjoy working with and assisting people

The following are considered a plus

Experience in UNIX or Linux operating system
Experience in open source software

【可远程线上办公】
【感兴趣的话请将简历发送至qihu@redhat.com,并注明岗位编号85175】
--
FROM 123.112.232.*