Position title: L2 Support Engineer (Beijing,Intern)

Position available: 2

Job Scope:
* Provide remote technical support for important IBM software (WebSphere, DB2, Lotus, Informix etc.)
* Focus on supporting the products for the customers in AP, US and EMEA.
* Document & track new issues for internal & external customers
* Escalate product issues and enhancement to software development for resolutions
* Assist in causal analysis on customer problems

Key attributes:
* Excellent communication skills in English
* Software development skills, using Java, J2EE, Javascript, C, C++
* Problem determination and decision making skills
* Ability to learn quickly and understand complex technological issues
* Operating system administration skill and experience on AIX/Linux
* Database administration skill and experience on Oracle/DB2/SQL Server is a plus
* High level of personal organization
* Fast learning & Self-motivated

Long-term and full-time intern is preferred, please send your resume to chenjinc@cn.ibm.com if you have interest in this offer.
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FROM 125.39.68.*