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奔驰中国经销网络发展部客户满意计划团队，急招6个月全职实习生，实习期2010年3月到8月，需在实习期间保证学生身份（即大三学生、保研或确定考上研究生的大四学生、研一、三年制研二学生）。

这个岗位需要有较好的英文沟通能力、一定的商业化思维和较好的MS Office操作技能，最好有一些汽车行业的相关经验或认识。岗位性质与marketing较相似，是一个比较challenging的职位，并不是做些重复性工作。

如有感兴趣的同学，请尽快将简历发到aijing.chen@daimler.com（不能为压缩包形式）,邮件标题为intern application+年级+姓名,并在邮件正文中注明你可以来参加面试的时间。

以下是该岗位详细职责描述及招聘要求：

*Full-time internship in Customer Satisfaction Program team, starting from March 2010, lasting for 6 months*

Mercedes-Benz (China) Ltd. started operating as legal entity in October 2005 in one of the most interesting and competitive emerging markets throughout the world.

As an example of Mercedes-Benz's dedication to actively expand its business in China, the company is presently involved in extensive marketing of a whole range of passenger vehicles. These include the C-Class, E-Class, S-Class, M-Class, R-Class, CLS-Class, CL-Class, G-Class and GL-Class, GLK-Class the E Coupé and Cabriolet, the SL and SLK Roadsters, B-Class, AMG and vehicles manufactured for special purposes. Therefore is Mercedes-Benz The Premium Car Manufacturer” with the widest portfolio in China.

Mercedes-Benz is a leading brand in customer satisfaction and if you want to be part of the challenging business of driving Customer Satisfaction for Mercedes-Benz car owners in China, we can offer you a great opportunity.

*Requirement:*
1.Enrolled as a student during the internship
2.Available for a 6 months/fulltime internship
3.University degree in Business/Automobile related majors
4.Fluent in oral and written Business English
5.Advanced IT/computer skills (MS Office)
6.Good communication and social skills
7.Experience in project management/event management/communication

*Main Tasks:*
1.Support in communication of Customer Satisfaction topics and initiatives to key  stakeholders
2.Analyze aggregate results of Customer Satisfaction Index (CSI) surveys,
business management reports, field reports, competitor studies, etc.
3.Based on the analysis, identify areas of improvement and support the
definition of action plans
4.Support and facilitate cross-functional implementation of actions through meetings and workshops with CSI Workgroups
5.Support in vendor selection, contract and payment processes and
relationship building with external vendors
6.Design reporting and analysis tools
7.Project administration, including: Milestone tracking and updating;
Meeting preparation and arrangement
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FROM 221.172.188.*